SHOPPING ONLINE WITH TARALGA TRADING Co.

TERMS & CONDITIONS

Using this website and making purchases on the Taralaga Trading Co. website confirms that you have read and accepted these Terms & Conditions, as well as our Delivery, Returns and Refunds policies.

SHIPPING

Flat Rate Shipping is at a cost of $15 per general order. With products listed as 'Bulky' or 'Large' these require an additional charge, with a notification for payment will be emailed to customers. Please note that Taralga Trading Co. cannot be held responsible for lost goods by Australia Post. If you would like additional insurance taken out on an order please email and this can be arranged. Tracking identification is emailed for all orders when they are posted - Please refer to this link when tracking your delivery.

RETURNS

Taralga Trading Co. wants all our customers to be happy with their selected purchases, which is why we offer a returns policy. Our policy lasts 14 days from receipt. You will need to notify us via email info@taralgatrading.com.au your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your refund (if this has not already been agreed on). If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at a info@taralgatrading.com.au and follow instructions. At this point we may ask for a photo proof and depending on outcome may ask you to send your item to

38 Orchard Street, Taralga, NSW 2580

Shipping costs will be covered by TTCo.for a genuine fault at the discretion of TTCo.

SHIPPING ADDRESS

To return your product mail to:

38 Orchard Street, Taralga, NSW 2580

You will be responsible for paying for your own shipping costs for returning your item - unless in the case for damaged/default as mentioned above. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item you should consider using a trackable shipping service or purchasing shipping insurance, as there is no guarantee that we will receive your returned item.